Delivery Information

Orders over HK$2,000 (after the discount has been applied) will receive free delivery to one address. For orders under HK$2,000 (after the discount has been applied) a delivery charge of HK$170 applies, or it will be available for collection in our Central offices during business hours. Delivery is available to HK Island, Kowloon and the New Territories Monday to Saturday, 10am to 6.30pm. Please note that for delivery to remote areas – such as Ma Wan, Discovery Bay, Tung Chung or Airport ­– an extra charge of HK$400 will be applied. Please note that we do not offer delivery services to P.O. Box, Lantau Island and other outlying islands (with the exception of Ma Wan, Discovery Bay, Disneyland, Tung Chung and Airport).

For orders over HK$2,000, we offer free deliveries to Ma Wan on Mondays only and free deliveries to Discovery Bay, Disneyland, Tung Chung & HK Airport area on Saturdays only. Please select appropriate dates for your area, to avoid additional charge or a delay in order processing.

An administrative fee of HK$80 applies to self-pick-up at our address during our office hours (Monday to Friday 9:30am - 6:00pm). Our office address is 2/F, Pacific House, 20-20B Queen’s Road Central, Hong Kong.

Due to current coronavirus development, we have suspended office pickup until further notice.

Return and exchange policy

All products purchased online are final, and cannot be returned or exchanged. Exceptions for exchange will be allowed for faulty or damaged products only.